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FAQ - Shipping

Tunaround Time

Personalized pieces ship within 2 - 4 weeks.

Non-personalized items typically ship within 2 business days, unless otherwise noted.

During peak times, such as holidays (Christmas, Valentine's Day, Mother's Day, Father's Day), we post ordering cut-off dates so that you will know when you need to place your order so that it reaches you in time. We get extra help during these times, which is why our turnaround time for personalized items get to you a little quicker :) 

Why does personalization take so long?

The Pretty Peacock specializes in handmade, personalized, custom jewelry pieces. We can't just pull an item from a warehouse and ship it off. We need to forge metal, set stones, hand stamp lettering, and all the other handmade goodness that goes into each of our pieces. Because of the number of orders that come in and the amount of care we feel each piece deserves, our items take time to create!

Expedited Shipping

If you need your order by a specific date, we can create your piece for an additional rush fee and sometimes an additional shipment fee will be involved. Please contact us to discuss your options and what fees may be associated.

Shipping Information

The Pretty Peacock ships to anyone, any where - in the United States, Canada and Internationally.

We ship via USPS Priority for our US customers and USPS First Class for our International customers.

Packages ARE NOT shipped using insurance.

You must request that insurance be added at the time of purchase. 

All shipments are for a flat fee of $6.00 - so you can purchase as much as you would like and pay one rate!

Your order is packaged, ready to gift! Each of our jewelry pieces is packaged in a signature Pretty Peacock gift box, or Pretty Peacock drawstring pouch (or sometimes both!!) and wrapped in tarnish-resistant tissue paper. We use recycled materials whenever possible for all our shipping needs.

If a discount code for FREE SHIPPING has been used, the item will be shipped by USPS First Class.

During peak seasons (Mother’s Day, Father’s Day, Christmas) we have notices all over our site indicating the ordering deadline needed to ensure a timely delivery. These dates are different for our US and International customers, so please read and plan carefully.